job summary:
we are looking for a skilled and reliable field technician to join our technical team. The ideal candidate will be responsible for installation, maintenance, and repair of equipment at customer sites. This is a field-based role that requires travel and strong customer service skills.
key responsibilities:
- visit client sites for installation, troubleshooting, and repair of devices/equipment
- perform regular maintenance and servicing as scheduled
- diagnose technical issues and provide effective solutions
- ensure proper documentation of service work, reports, and client feedback
- maintain tools and equipment in good working condition
- provide training or guidance to customers on product usage, if required
- coordinate with the service support team for parts or follow-up requirements