electrical engineer

· job responsibility

customer focus and revenue generation

a- maintain all revenue data for changeable support

b- maintain data of ddns , dcr report etc.

c- provide technical support for project site (milestone , mirasys support).

d- provide training for dealer , customer , internal engineer for cctv , ipc , and access control , vdp , biometric machine and other

e- provide technical support email , team viewer , telephonic , whatsapp chat

f- understand customer requirement and pitch the product to dealer , sales team

g- regular feedback updates to customers as and when required to increase customer satisfaction.

h- creation and maintenance of required data with accuracy and quality.

i- align engineer for site visit if required.